OPERATORData + Fleet Command Center
N.E. Radon Doctors
N.E. Radon Doctors

Operator Control Room

CEO daily command center

Today Operations

Reconciling Jobber and Dialpad operating data…

Live source snapshot
Loading today’s operating picture…
Production control

Today’s scheduled jobs

Revenue response

Speed to lead

Target < 5 min
Priority recovery

Missed-call intelligence

Demand desk

Call performance

Unique Dialpad calls
Field execution

Technician live board

Schedule snapshot; GPS and telematics are not present in the current imports.

Jobber schedule
Completed revenue this month
$0
0% of monthly target
Remaining$0
Projection$0
Projected gap$0
Completed today
$0
Latest reporting date
Open pipeline
$0
0 awaiting response
Business health
0
Prototype score

Revenue velocity

Live business feed

Pipeline command

Open0
Value$0
Weighted$0
Largest quotesValueOdds

Collections radar

$0
$0 overdue

Operator recommendations

Revenue intelligence

Revenue Command Center

Earned revenue, cash, production opportunity, and collection exposure—kept financially distinct.

SQLite + Jobber sources
Last refresh —
Validated financial view

Auditing revenue records…

Suspicious historical balances remain visible but are separated from actionable operating metrics.

Cash & Collections

Validated A/R aging

Actionable Past Due balances are separated from paid-balance conflicts, draft records, and legacy balances.

Production opportunity

Approved work validation

Only quotes still marked Approved are treated as schedulable. Converted quotes are not counted again.

Revenue MTD$0Completed work through the latest data date
Target pace today$0Where revenue should be today
Variance to pace$0On pace
Expected forecast$0Current pace plus scheduled work
Revenue required / production day$0Using configured weekdays and holidays
Goal completed0%of $0 monthly target

Cash collected

Money recorded as paid in Jobber this month. Revenue remains based on completed work.

Collected MTD$0
Payments + deposits0
Deposits collected$0
Refunds$0
Tips collected$0
Outstanding A/R now$0
Cash collected is calculated from the Transaction List: payments + deposits − refunds, using each transaction date. July 2026 reconciles to Jobber at $79,442.50.

Recent recorded payments

Paid dateCustomerInvoiceCollected

Revenue forecasts

Committed forecast$0

Earned revenue plus valid scheduled production remaining this month.

Expected forecast$0

Committed forecast plus probability-weighted active pipeline.

Upside forecast$0

Expected forecast plus a realistic share of fresh approved work.

Target status

$0
remaining to target
Today$0
This week$0
Last week$0

Revenue pace: current month vs target, last month, and last year

Current monthTarget pacePrior monthSame month last year

Daily revenue calendar

Green days met or exceeded the daily target pace. Yellow days reached at least half. Red days were below half.

Revenue intelligence

Revenue by service

Geographic revenue

Click a state or operating region to see its revenue breakdown by service type.
Geographic service mix

Total revenue$0
Completed jobs0
Average ticket$0

Production credit by team member

Shared jobs use the existing allocation logic. Team-member aliases are normalized so the same person is not split across rows.

Revenue leak detection

Approved, not scheduled$00 jobs
Completed, not invoiced$00 jobs
Overdue receivables$0Issued revenue not yet collected
Discounts this month$0Quoted or invoiced discounts
Zero-dollar / warranty work$00 completed visits
Total identified leakage$0
Potentially recoverable$0
Approved pipeline ready$0

Revenue opportunities

Shortest path to monthly goal

Sales intelligence

Pipeline Command Center

Actions, conversion analytics, and model definitions at one quote per record.

Validating quote data…
Last refresh —
Executive pipeline

Auditing open opportunities…

Priority, close probability, and model confidence remain separate measures.

Model transparency

Population & definitions

Loading resolved quote reconciliation…

Open quotes0
Quotes currently awaiting a customer decision.
Open value$0
Total value still available to win.
Jobber conversion0%
Converted in period ÷ Sent in period
Operator win rate0%
Won ÷ (Won + Archived)

Pipeline coach

Opportunity meter

$0
Probability-weighted open pipeline
Likely$0
Possible$0
Long shot$0

Priority queue

Approval chance labels: High = 60%+, Medium = 35–59%, Low = below 35%. The separate 0–100 opportunity score measures which quote deserves attention first—not how likely it is to close.
Filtered quotes0
Filtered pipeline$0
Expected revenue$0
ScoreCustomerJob typeAgeApproval chanceValueNext action

Conversion scoreboard

Sent this month0
Converted this month0
Jobber conversion0%
Won0
Archived0
Operator win rate0%
The Jobber number measures period activity. The Operator rate removes still-open quotes and measures performance after a decision is reached.

Conversion rates by job type

Job typeClosed quotesWonArchivedConversion rateOpen pipeline
The approval model tracks three historical patterns separately: job type, quote amount band, and how long quotes remain open. Each open quote receives a blended approval estimate based on all three. Small samples are pulled toward the company-wide average so one or two unusual outcomes do not distort the model.

Conversion by quote amount

Quote amountClosed quotesWonConversion rate

Approval chance by quote age

AgeHistorical sampleEventually wonApproval chance

Predictive model health

Closed quotes used0
Company conversion baseline0%
High-confidence open quotes0
Job-type coverage0%
Quality control

Warranty Returns

Confirmed cases, response ownership, direct cost, and quality signals.

Warranty & quality control OS

Protect the customer. Fix the cause. Track the cost.

Detector signals stay in review until an operator confirms a real warranty case.

Loading audited records…
Today’s operating focus

Reviewing warranty exposure…

Loading confirmed cases and unresolved detector candidates.

Case workflow

Confirmed cases only. Click a card to inspect ownership, cost, and next action.

Warranty case register

The durable source of truth for confirmed warranty work and resolution history.

CaseCustomer / propertyIssueOwnerStatusDirect cost

Confirmed cases by issue

Confirmed cases by installer

Potential warranty candidates

A $0 return is evidence to review—not proof of a warranty failure.

Return visitOriginal workSignalConfidenceDecision

Metric contract

Warranty returns this period0
$0 return visits completed after an invoice in the displayed month.
Warranty return rate0%
$0 callback candidates divided by eligible invoiced jobs in the displayed month.
Confirmed0
Candidates manually confirmed as true callbacks.
Needs review0
Ambiguous candidates manually placed into review.
Repeat customers0
Unique customer or property records with callback activity this period.
First-time fix rate
Callbacks resolved on the first return visit.
Repeat warranty returns0
Properties requiring more than one callback.
Warranty cost$0
Zero-dollar callback visit value estimated from original job value when applicable.
Avg. days to callback
Average days from invoice issuance to the $0 return.
Installer warranty leader
Installer with the highest callback count this period.

Warranty return reasons

Warranty returns by original service

Responsibility

Outcome

Installer callbacks

Warranty return review queue

Confirm or dismiss candidates. Decisions are stored only in this browser and immediately update the dashboard.

Return visitOriginal workReason / evidenceDays laterVisit valueClassification

How Operator captures callbacks

1. Same Jobber job
A completed $0 visit after the linked invoice is flagged.
2. Same property, new job
A completed $0 visit opened under a different job is linked to the most recent prior invoice at that property.
3. Hard exclusions
Assessments, estimates, quotes, and testing remain excluded. Paid return visits are never counted as callbacks.
Cash control

Accounts Receivable

Actionable collections, promises, disputes, forecast, and balance cleanup.

A/R & collections command center

Collect the right balances. Know the next action.

Source balances remain intact; workflow classifications determine what is genuinely actionable.

Reconciling A/R…
Actionable overdue A/R
$0

Auditing source balances and collection workflow…

Collection priority queue

Attention score, collection likelihood, expected cash, and next action stay separate.

PriorityCustomerBalanceOldestStatusProbabilityExpected cashOwner

Collection forecast

Promises, plan installments, and verified closing proceeds are committed once. General probability-weighted balances exclude those workflow states.

Customer collection accounts

One account per customer; invoice balances aggregate without duplication.

CustomerTotalActionableInvoicesOldestClassificationNext action

Invoice-level A/R register

Every source balance retains its invoice, property, job, payment history, and collection classification.

InvoiceCustomer / propertyOriginalRemainingDueAgeSource statusClassification

Detailed A/R aging

Forecast horizons

Metric definitions

Bad debt & balance cleanup queue

Review classifications and create an audit trail; source accounting records are never directly rewritten here.

CustomerInvoiceBalanceAgeCurrent classificationReason flagged
Market intelligence

Territory Intelligence

Revenue, jobs, conversion, pipeline, service mix, and growth by operating market and town.

Geographic operating command center

Market performance & expansion

Auditing geographic coverage…

Trailing 12 months

Operating-region performance

Select a region to filter towns and map markers; select it again to clear.
Loading geographic summary…

Town revenue map

Aggregated markets positioned at validated Census ZIP centroids—not exact properties

Selected market

Normalized market rankings

Click any row for its service profile. Every rate includes its sample.

MarketService mixRevenueJobsGrowthFinal win rateOpen pipelinePerformance

Selected market

Qualified opportunities

Score methodology

Geographic reconciliation

Imported state normalization

Imported valueStandardStatusProperties

Geographic cleanup queue

Source values are preserved; nothing is silently rewritten.

PropertyTownImported stateZIPClassification
Massachusetts revenue$0
Connecticut revenue$0
MA share of MA + CT0%
Top operating region
Top town

Operating-region revenue

Click a territory to open its revenue and job-type dashboard.

Territory dashboard

Territory revenue$0
Company share0%
Completed jobs0
Average ticket$0
Open pipeline$0

Revenue by job type

Click a job type for deeper territory detail.

Territory pipeline

Quote value and status inside this market.

Approved$0
Awaiting response$0
Draft$0
Archived / lost$0
Selected job type

Select a job type

Revenue$0
Jobs0
Average ticket$0

Town breakdown

TownRevenueJobsAvg

Installer production

InstallerRevenue creditJobs

Town market rankings

Select a town to open its full market profile.

TownRegionRevenueJobsAvg jobConversionOpen pipelineYoY
Selected market

Select a town

Click any market in the ranking or heat map.
Revenue
Completed jobs
Average job
Quote conversion
Open pipeline
Average days to close
YoY growth
Market rank
Service mix
Average radon level will activate when a testing-results export containing measured radon levels is added to Operator.

Revenue heat map

Darker markets have generated more completed-work revenue.

Conversion opportunity map

Markets with meaningful quote volume and below-company conversion.

N.E. Radon Doctors · Dialpad intelligence

Calls & Communications

Executive call performance, lead recovery, and customer matching.
Checking data health…
Last sync —
Inbound answer rate
Answered unique inbound calls
Unrecovered missed calls
Distinct callers needing follow-up
New / unmatched potential leads
No linked customer in this period
Median answer time
Connected inbound calls
Total unique calls
Inbound
Outbound
Matched customers
Matched properties
Average duration
Callbacks completed

Call volume

Unique calls by time bucket
Answered inboundMissed inboundOutbound

Team performance

EmployeeOfferedAnsweredMissedRateAvg duration
Attention required

Missed-call recovery

No later callback or answered return call from the same number.
Last missedCallerCustomer matchMissed attemptsWaitingAction
Loading missed leads…
Lead intake

Potential leads awaiting property details

Answered callers whose number has never been linked to a property.
Last answeredCallerCustomer matchAnswered callsHandled byStatus
Loading onboarding candidates…

Recent calls

Unique Dialpad conversations; department legs are grouped into the employee record.
Date & timeCaller / customerResultHandlerDurationPropertyFollow-upActions
Loading Dialpad data…
Page 1
Route, mileage & cost intelligence

Fleet

Operator estimates daily home → stops → home mileage from service ZIP and town data. Mileage is clearly labeled as planning-grade until exact road routing is added.

Fleet operating control

Readiness, routes and true vehicle cost

Actual records and planning estimates stay separate. Recommendations never change the schedule automatically.

Reconciling fleet…
Loading the fleet command center…
Operating plan

Today’s routes

Planning only

Route recommendations

Geographic operating view

Route stop map

Centroid estimate
Estimated route miles0Home → stops → home
Estimated drive hours0 hrRoute miles ÷ road speed
Fuel used0 galEmployee vehicle MPG
Fuel cost$0Historical monthly fuel prices
Total travel cost$0Fuel + wear + drive labor
Revenue per mile$0Completed revenue ÷ estimated miles

Fleet performance by employee

EmployeeHome baseStopsRoute daysEst. milesDrive hrsFuelTravel costRevenueRevenue/mile

Cost methodology

1. DAILY ROUTE

Visits are grouped by employee and date, ordered by scheduled start, and connected to the employee home base.

2. MILEAGE ESTIMATE

Operator uses regional ZIP centroids plus town-level positioning and a road factor. Results are planning estimates, not GPS mileage.

3. HISTORICAL FUEL

Gallons are based on employee MPG. Fuel price follows the month in which the route occurred.

4. TOTAL TRAVEL COST

Fuel cost + vehicle wear per mile + paid driving labor.

Daily route estimates

DateEmployeeStopsEst. milesDrive hrsFuel costTravel costRevenueTowns

Territory travel burden

Revenue and estimated travel allocation by service market.

TownStateStopsRevenueAllocated milesTravel costRevenue/mile
Company memory by address

Property Intelligence

Every unique service address is consolidated into one long-term property record.

Permanent property record

Every address. Every system. Every operating signal.

Source records remain traceable; uncertain normalization and system evidence stay in review.

Reconciling property records…
Auditing normalized properties…

Normalized property directory

Loading permanent property records…

PropertyCustomerSystemsLifetime valueJobsPipelineBalanceLast activityStatus
Property memory

Select a property

Recently active and high-value records are listed alongside the directory until you choose an address.

Property attention queue

Financial impact, last activity, validated issue, and recommended next action.

PropertyCustomerIssueFinancial impactLast activityOwnerRecommended action

Installed-system inventory

Source-derived candidates stay “needs inspection” until equipment details are verified.

PropertySystemManufacturer / modelInstall evidenceInstallerWarrantyNext serviceStatus

Property data-quality queue

No uncertain property is silently merged. Merge and split decisions require preview and audit history.

PropertyOriginal addressNormalized addressUnitConfidenceReasonAction
Unique properties0
Towns served0
Completed revenue$0
Properties with repeat visits0
PropertyTownRevenueVisitsQuotesLast activity
Property profile

Select a property

Choose a row to open its complete history.

Live data control plane

Data Sync

Supabase/PostgreSQL readiness, source freshness, schedules, records, and errors.

Current operating mode
Checking database…

Operator preserves the local database while live connections are configured.

Scheduler —Supabase —
Data freshness
Connected0
Fresh0
Errors0
Staged records0
Audit trail

Recent sync runs

Loading sync history…
Operator configuration

Settings

These settings are stored in this browser.

Cross-app trust layer

Data Accuracy & Reconciliation

One completion rule, one service taxonomy, and source-grain checks across every operating module.

Auditing…

Canonical job classification

Open accuracy findings

Monthly revenue target
Used for progress, projection gap, and health score.
Company name
Displayed in Operator’s header.
Reset dashboard data
Return to all six embedded Jobber reports.
Unified data engine

Import Health

Operator now includes six embedded Jobber exports.

Visits0
Quotes0
Invoices0
Transactions0
Clients0
Products & services0
Company profile

Employee Home Bases

EmployeeHome baseZIPMPG
Chris BottiHingham, MA0204320
Brittany LewisHingham, MA0204320
Josue PivaralFarmington, CT0603220
EdSimsbury, CT0607020
Angelo AciernoGreenville, NH0304820
Normalization audit

Product & Client Intelligence

Product names0
Products needing review0
Active clients0
Client lifetime invoiced$0

Highest-value product/service names

Jobber nameInvoiced qtyInvoiced valueSuggested category
Data normalization

Service Classification Manager

Every completed job is classified once here. Revenue, geography, installer production, and service mix all use this same result.

Classified jobs0
High confidence0%
Needs review0
Manual overrides0
Canonical classifier: ASD Mitigation · HRV Mitigation · Water Mitigation · Testing · Add Fan · Service · Other / Review. Installation, testing, and service evidence are evaluated separately, and Jobber’s historic “Air” line item maps to ASD Mitigation.
Raw Jobber textClassified asRevenueJobsConfidenceOverride
Operator updated.
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